SOLUTIONS

Problem statement

Bus and shuttle operators lose operational control when ticket sales, passenger validation, fare rules, fleet management, and reporting run across disconnected systems. Transport networks need to support different passenger categories, fare structures, and regulatory requirements. A ticketing platform must work across physical and digital channels while connecting directly to routes, vehicles, passengers, payments, and mobility operations

What Playmoove enables

Omnichannel Sales & Multi-Media Support
Integrated sales via apps, web, kiosks, or resellers, supporting QR codes, NFC, smart cards, and contactless payments.
Flexible Fare Engine & Ticket Types
Creation of any travel title (singles, subscriptions, carnets) with fares configurable by zones, distance, time, or customer categories.
Versatile Validation
Ticket verification on-board or off-board via driver devices, inspectors, or fixed validators, including full offline operational support.
MaaS & Multi-Operator Readiness
Unified accounts and wallets for interoperable ticketing flows across multiple operators, cities, and transport services.
Institutional Billing & GTFS Integration
Centralized billing for corporate/public entities and real-time synchronization of lines and schedules with booking flows.
Intelligence & Regulatory Compliance
Advanced reporting on passenger volumes and revenue, with fiscal configurations aligned with local accounting and audit requirements.

Architecture
Overview

The ticketing layer integrates fare products, passenger identities, payments, and transport operations into a single platform. Operators can define ticket types, pricing, and rules. Once purchased, digital or physical credentials are generated for validation. The system records all validation event data, including location and timestamps, supporting both real-time online evaluation and offline synchronization. By linking ticketing data directly to fleet, routes, and user records, the platform ensures a unified operational view instead of a fragmented revenue system. 


Concrete
Example

A regional transport network integrates urban, airport, university, and corporate services into a single-account system. Passengers purchase tickets via app, web, offices, or onboard validators. The platform manages diverse fare rules, including fixed-route, zone-based, subscriptions, and employer-funded wallets. Validation supports QR, NFC, RFID, and contactless credentials through mobile and fixed devices. Authorities monitor sales, passenger flows, and performance via a unified dashboard. Additionally, the federation model allows new operators to join with independent branding while maintaining interoperable ticketing and MaaS readiness.

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